Return & Refund Policy
This policy covers return and refund handling for grocery and daily-use products purchased through the website.
This is a practical draft page. Please review and edit it from WordPress admin according to your final business rules.
Return requests should be raised as soon as possible after delivery if a wrong, damaged, expired, or missing item is received.
Perishable, opened, used, or hygiene-sensitive items may not be returnable unless there is a verified quality or delivery issue.
Refunds or replacements are processed after the store team reviews the order, product condition, and delivery proof.
Approved refunds may be returned to the original payment method or adjusted against a replacement order, depending on store policy.
Customers should keep product packaging, bill/order details, and photos ready for faster support.